"Don't criticize, condemn, or complain." - Dale Carnegie
- Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself.
- Criticism is dangerous, because it wounds a person's precious pride, hurts his sense of importance, and arouses resentment.
- Instead of condemning people, let's try to understand them.
- Let's try to figure out why they do what they do.
- That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.
- "To know all is to forgive all."